Total Quality Management

Total - means the whole organisation and all its processes and stakeholders
Quality - means agreeing & meeting requirements through prevention
Management - implies it won’t happen by wishful thinking or hype!

Our approach to TQM can be summarised by the 7P Process:

Positive Commitment
Planning
Participation
Prevention
Problem Identification
Problem Solving
Permanence

We have helped scores of Companies get started on the path of continuous improvement over the last 20 years and have trained well over 1000 managers and employees in the principles and methodologies involved. Our success rate far exceeds the average because of our root and branch approach starting with a clear vision of where the organisation is going and an understanding of the cultural changes necessary to succeed.

Whether its full scale implementation strategy, help on getting started or assistance with any of the many tools and techniques such as those shown below, Cultutretracker.com’s consultants can help.

Lean Manufacturing
6-sigma
5-S
SMED (Single Minute Exchange of Dies) a.k.a. setup/changeover reduction
6-step Problem Solving
Decision making tools
Creative thinking techniques
Business Process Re-engineering
Supply Chain Management
Kaizen
Quality Costing
Corrective Action Systems
SPC
Kanban
Hoshin-Kanri
Quality Function Deployment