• Overview
• Using Surveys
• Try for Yourself
• How we Operate
• What's Included?
• Survey Types
• Sample Results
• Change Management
• Case Study
• Culture & Profit
• Resources
• Contact

Document Downloads

General Documentation

• Our brochure - cracking the cultural code (PDF)

Guidance

• Download-creating organisational values (PDF)
  This paper shows the relationship between culture and organisational values and includes some examples from industry, the public sector and charitable organisations.
• Download-Know it when you see it (PDF)
  This paper shows what a high performance culture might look like if you were a visitor or customer.
• Download-Survey use (PDF)
  This paper is a guide to how surveys can be used to measure performance and drive cultural change

Slideshows

• Case study BPC (PPT)
  This Powerpoint slideshow is an extract from a presentation made to the Best Practice Club on the Culture-Customer-Profit (CCP) Chain.  You will need Powerpoint or the Powerpoint Viewer installed to see this. Some time may be needed to load this file.
• Balanced Scorecard (PPT)
  This Powerpoint slideshow is from a presentation made to a Branch of the Chartered Institute of Personnel and Development and is an overview of the key issues to be considered when introducing a balanced scorecard.  You will need Powerpoint or the Powerpoint Viewer installed to see this.