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If you ignore the soft measures, sooner or later they become hard measures. It may be too late
by then to recover. |
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Most businesses acknowledge that organisation culture is critical to business success yet, in
a recent survey of the Times top 500 Companies, less than a third of the 62% who had embarked on a
cultural change programme in the last 5 years had assessed the current culture in order to measure
results. |
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